Ticwatch E3 does not record Heart Rate when sleep tracking

I just bought the Ticwatch E3 and when I tried to track my sleep it does not track the heart rate. I’ve reinstalled the app and even reset my watch but the issue still persists.

is there a fix for this?

I think it only does O2 or heart rate, not both together. I believe they’re working on it.

Thank you for the reply and yes I disabled the o2 scanning and it started to record the heart rate again

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Glad that worked. I’m not sure how the devs are getting on with a fix.

@David_Lee many thanks for explaining thissue… @Wahyuddin_Wahab there is another thread on this problem which explains the limitation…

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