Hello. When I play back “best sounds” or any sounds for that matter, I get a horrible feedback loop that sounds like some sort of sine wave. Is it something I’m doing? Or a setting? I can’t hear anything at all other than that.
thank you for your message and sorry for the troubles.
We have reported that on some devices you can hear audible artifacts during sonar tracking. Some of the signal gets into the audible spectrum probably due to either insufficient quality of the speaker or some post-processing which is applied to the output on your device firmware.
We have also some reports that Sonar can get audible suddenly during tracking in the night. Unfortunately, we are not sure why this could happen, we only have very few such reports and we are not able to reproduce this on our phones.
To make any audible artifacts less likely, please go to Settings > Sleep tracking > Test sensor , and try a different frequency (from the drop-down menu list).
Some phones have troubles with the dynamic one (F18-20), but work well with others. From our users’ feedback, seems like the best frequency for troubled phones is F18.
If you find the least affected frequency, you could try lowering the volume a bit (the sliding bar). But keep it as high as possible to maintain reliable results. If the volume needs to be adjusted, always confirm that sonar is still working - ideally, after you change settings, try to sit calm in front of the test for few seconds and then move slightly - do you see a spike?
Please let me know your feedback. Many thanks…