I recently inherited my partner’s hand-me-down Galaxy Gear S2, and I wanted to hook it up to Sleep As Android. I followed the app’s instructions and installed the Galaxy/Gear Add-on for Sleep. However, when I tried to follow the instructions in THAT app to install the Sleep as Android Native Gear Companion onto my watch, I was unable to do so. Clicking the “install” link in the Galaxy/Gear Add-on app redirected me to the Samsung Wearables app with no link to anything I could install onto my watch. Manually navigating to the appropriate link provided by the Sleep As Android website (galaxy.store/sle) resulted in the error “Your watch doesn’t support this app. (com.urbandroid.sleep.gearfit:2290:9908:246efd217199)”. I tried the app for the Gear Fit 2 just in case and ran into the same issue. Naturally, the main Sleep As Android app complains that I haven’t installed the right app to my watch, so I’m unable to use my watch for sleep tracking despite it being listed as supported.
Hello @sparksbet honestly the Galaxy store is absolutely dump. Samsung requires the developers to explicitedly check all Phone vs. Watch combinations! You can imagine there are hundreds of them and new are appearing all the time. So I guess probably your Phone x Watch combination is now present in the list, so if you tell us what phone is this we will try to add it..
Hi @petr-urbandroid thanks for the response! That seems like an absolutely silly way for Samsung to have the Galaxy store work, I can understand how something would fall through the cracks that way. My phone is an Samsung Galaxy S20 Ultra.
Hi @petr-urbandroid I’m getting the same error after upgrading my phone to the Galaxy S21, also using Gear S2. Worked fine previously on my S7, but Samsung also makes you factory reset the watch when connecting to a new phone and can’t reinstall it.
Hi, Im in the same situation as the poster in the opening post. I just got a “Gear Git 2 pro” from my partner and want to connect it to your app, which I have been using for years.
My Phone is a Samsung S10e (exynos version). I would be very happy, if you could make the watchface work on this phone.
Hi, is the wearable at least Tizen 3.0?
Nope, on Samsung wearables its often not easy to find out the correct firmware version. My guess would be that it is running on Tizen 2.3.**. Interestingly the device still received a firmware update in July 2022 with some unknown bug fixes.
Hello @petr-urbandroid. Same issue on Note 20 Ultra. Can you add it also? And may be upload somewhere else, I think you can install non Galaxy Store apps on Gear S2. Thank you!
Hi, the older Tizen versions do not have support for sensor batching. You need at least Tizen 3.0. What is the version on your device?
Hi ! I got the same issues on my pixel 4a (5g) and my galaxy gear s2 classic… Seem to me samsung ecosystem is… weird ?
How can i fix that ? Can i install it manually ?
Everybody in this thread: does anybody still have a Gear S2 paired to their phone (please don’t make my same error and re-pair with another as that will delete everything), or with a specific backup that still had the companion installed?
It would be very much important as it’s probably the only way left to archive an installable version of the app for posterity, now that the tizen store has been shuttered.
A bump for @sparksbet @gir @David @Drigster @tripop…
And a reminder for the team about my still pending ticket.
Hi, Samsung dropped support for the Tizen platform. So sadly, the wearables can no longer be supported by Sleep. Samsung did not even let the Galaxy Store alive to provide access to the legacy content for their users.
The version you can sideload is on GitHub here: GitHub - urbandroid-team/Sleep-as-Android-GearSx-Addon: Sleep as Android: Watch app for Samsung Gear S,S2,S3,Galaxy watches (not Gear Fit 1/2/3). Phone app for all Samsung integrations. · GitHub
I’m fully aware.
What I asked here is if anybody still had it installed on their old watch because it could be extracted for everyone else to enjoy.
And what I asked to you (putting aside the aforementioned request to check whatever device you might have left in some drawer) was if you could update the sources to 1.0.40, which my memory recalls was actually the last version where you had fixed battery drain.
Hi, we no longer have functioning testing devices running Tizen.
The newer versions will not work without a special “approval” that Samsung needs to add on their side. A sideload of the already approved file from another user might theoretically work, but we cannot test this.
I understand that too (even though I had still hopes for a miracle).
Anyhow, easy mode not being on the table (btw gear S3 got lucky), what I was asking was for you to update your sources on github to the last version.
The newer versions will not work. So no, we will not update the version on GitHub.
In what sense they won’t work? I’m sure I had 1.0.40, which IIRC was the update that fixed battery drain or the one just immediately afterwards.
And if you mean that you cannot build/sign new apps anymore, I understand there are workarounds for that.
Any new update would require a cryptographic signature from Samsung’s defunct store to actually run on the watch and communicate with the phone’s addon. Without that signing authority, a new build is effectively a ‘brick.’ We supported Tizen for 10 years (including years past the release of the final compatible wearable), but we cannot bypass manufacturer-level security locks. We have officially ended Tizen development, and no further updates will be made to the GitHub repository (as the version available there is the last one that can work under the current situation).
I’m not asking for you to bypass anything, and I’m completely satisfied with your degree of support for tizen. I just thought you’d be happy to know release-signed backups of your products exist (although without the store people obviously need sdb to install them) and I was just wondering if you could update your repo. Which is source-code-only, so I’m not sure how it would change anything wrt the current situation.
Because it is my understanding that anybody interested can still actually inquiry samsung for personal development certificates, and that on tizen 2.3 devices specifically (coincidentally the ones that didn’t get a compatible com.urbandroid.sleep saved) even expired certificates may actually still work.