Backup + Sync Brought Partial Data to New Phone

Greetings,
I just switched from a Samsung Galaxy A53 to a Moto G Stylus 2025. I backed up my 8 years of cumulative sleep data via the sleep cloud and synced it to my new phone.

Upon backing up and downloading from the cloud, my sleep chart is missing approx 2-4 days of sleep per week at random for the time period when I had the Samsung A53 (several years). For the time period when I had older Samsung A models, the record is complete. I believe it’s an issue with backing up to the cloud?

The sleep data in my Samsung A53 is still complete.

I’m not sure if this is a bug or if I did something wrong, but I would love some help for a possible fix. Thank you!

Hi @LibertyNon24,
Do you see the data that are missing in Sleep in the SleepCloud account at https://sleep-cloud.appspot.com/SleepCloud.html?
If you check the old phone - do these graphs have the cloud tag?