App is not unlocked although I have paid - Sleep as Android

Documentation
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Firstly - did you buy the unlock as a separate app ("Sleep as Android Unlock") or as an in-app purchase? The solution is different in each case.

This is a companion discussion topic for the original entry at https://docs.sleep.urbandroid.org//faqs/purchase_not_unlocked.html
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I have Sleep as Android Unlock installed on my phone however Sleep for Android program still shows Ads and message to unlock. Since I have paid for the software, why am I still getting Ads? This is not right. I was one of the earlier users of Sleep for Android.

There are no instructions for these users here. Please provide.

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Hello,

I have the same excact problem.
I purchased it 8 years ago but I can’t use the premium features anymore. Very disappointing :frowning:

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Hello, make sure the Unlock app is installed directly from Play Store, another alternative source won’t be recognized by Google, and the purchase recognition won’t work.
Reinstall the Unlock app directly (unless you are from Russia, in that case, do not uninstall the app, as Russia region is currently under a ban on Play Store):

What is the version of your Sleep app and Unlock app?

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I originally purchased Sleep as Android around 2015
And I can’t download the Sleep as Android unlock from the web browser.
It says “The application will be installed shortly” and.. is not installed
And yes. I’m afraid to uninstall the app on my previous phone =(
Could you please help me out?

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Hi @Moondancer, on Play Store site - do you see the Install button?
Does it get stuck during the download process or install process?
Are the Play Store and Play Services installed? Do you have enough free space?