Ticwatch E and heart rate


#1

Hello all,
I have a Ticwatch E (Wear 2) watch but I have not been able to enable the heart rate monitor. I am running the beta version and have heart rate detection turned on in the app. Does anyone have any suggestions?

Thank you


#2

i think i remember that this worked for me when i was using my ticwatch E, but it’s a while ago now


#3

I figured it out, actually somebody on the Google plus group had the same issue and I found the answer there. It did not have permission to read the sensors on the watch. I removed it from the watch and installed it again. Then I ran it and granted sensor access.