Sleep tracker stopped tracking in middle of the night


#1

Hi all,

My sleep tracker randomly stopped tracking at about 2am this morning.

I am using the Xiamoi Miband2 and my phone is a OnePlus 6.

I disabled all of the proper battery optimizations for those apps, so I am not sure what happened.

Any advice would be appreciated!

Thanks


#2

Hi @Drew_Slater, in this case it would be best if you could send us a debug log after this happens again using menu > report a bug from the app.
However what I suspect is that there is some battery optimization still left in the system that you haven’t turned off. There are often several layers of battery optimizations and sometimes it’s not really trivial to find them.
We have a guide here (http://sleep.urbandroid.org/documentation/faq/alarms-sleep-tracking-dont-work/) but it’s by no means definitive…